Welcome to the Support Center!


Welcome to our support center! We hope we can solve any problems that might occur using our products

 

Q: Do I have to pay for the upgrades or tech support?

A: No! All upgrades and tech support are free to registered Amadis Software products users.

Q: Is your online order form secure?

A: Yes, it is 100% secure.

Q: How to register your software?

A: After you finish the order of our software (you can find the BuyNow link on our site as well as in our software), we will send the registration info to you via Email immediately after your order is validated. Enter the license code in the registration window to register it. To register, click "Settings" and active the registration form, then input the registration name and code EXACTLY as what we have sent you. The register information will be sent as 'Register Name: ### Register Code: ###'. Please try to copy the register information instead of typing it one by one letter, for it is difficult to identify letter 'l' from number '1' and identify letter 'o' from number '0'. After doing that, press 'Register' button then a message will appear to inform you that you have successfully registered. You are now a registered owner of our productsr!

Q: How to report bugs?

A: Please email any bugs or suggestions to support@ezvideotools.com.

Q: I lost my license code, can you send again?

A: Sure. But you'd better provide your OderID or some info in your order(such as the Email you used to order) so that we can find your info in our database.

Q:How To Update?

A: If you have installed a previous version , you can easily update it by installing the most recent trial version over top. Your registration details will not be overwritten.

Q:How easy is it to download and install/uninstall?

A:Installing our programs are very easy. First, visit our download page, click on a download link, and the download should start automatically. Then, choose 'Run from current location" to let the installation wizard automatically start when the download completes. Finally, when the installation program launches, simply follow the on-screen instructions from there to install the program to your computer.

Q:Why register?

A:This software is shareware and is supported by your registrations. Your support will help us create even better and easier-to-use software. Plus, registered users are entitled to free technical support and lifetime free update!